Terms of service

Terms of Service

Last Updated: August 2026

Welcome to Munchies 4 Paws. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order with us, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.

 

1. About Us

Munchies 4 Paws is a Singapore based manufacturer of handcrafted pet treats and related pet products.

Manufactured by:

Munchies 4 Paws
183 Jalan Pelikat
The Promenade @ Pelikat
#01-103
Singapore 537643

AVS Licence No.: FE2600010

 

If you have any questions regarding these Terms, please contact us at:

Email: hello@munchies4paws.com

 

2. Eligibility

By placing an order through our website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

 

3. Product Information

We strive to ensure that all product descriptions, pricing, images, and information published on our website are accurate.

As our treats are handcrafted using natural ingredients, slight variations in colour, size, shape, weight, or appearance may occur and do not constitute defects.

We reserve the right to modify, discontinue, or update products and pricing without prior notice.

 

4. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

  • refuse or cancel any order;
  • limit purchase quantities;
  • correct pricing or typographical errors; or
  • cancel orders suspected of fraudulent or unauthorised activity.

If an order is cancelled after payment has been received, the payment will be refunded using the original payment method.

 

5. Pricing and Payment

All prices displayed on our website are in Singapore Dollars (SGD) unless otherwise stated.

Payment must be successfully completed before an order is processed or dispatched.

We accept payment methods made available through Shopify and our authorised payment providers.

 

6. Pet Feeding Disclaimer

Our products are intended as treats or complementary food and should not replace a complete and balanced diet.

As every pet is unique, customers are responsible for determining whether a product is suitable for their pet.

Please:

  • supervise your pet while feeding;
  • provide fresh drinking water at all times;
  • introduce new treats gradually; and
  • discontinue feeding if your pet shows signs of an adverse reaction.

If your pet has existing medical conditions, food allergies, or dietary restrictions, please consult your veterinarian before introducing new products.

 

7. Product Storage

Customers are responsible for storing products in accordance with the storage instructions provided on the packaging.

Improper storage may affect product quality or shelf life, and Munchies 4 Paws shall not be responsible for deterioration resulting from improper storage after delivery or collection.

 

8. Limitation of Liability

To the fullest extent permitted by applicable law, Munchies 4 Paws shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable law.

 

9. Intellectual Property

All content on this website, including but not limited to:

  • logos;
  • product names;
  • photographs;
  • graphics;
  • artwork;
  • packaging designs;
  • text; and
  • website content,

is the property of Munchies 4 Paws unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

 

10. Acceptable Use

You agree not to:

  • use the website for any unlawful purpose;
  • interfere with the operation or security of the website;
  • introduce viruses or malicious software;
  • attempt unauthorised access to our systems; or
  • misuse any content or functionality provided on the website.

 

11. Third Party Services

Our website may contain links to third party websites or use third party services, including payment processors and delivery providers.

Munchies 4 Paws is not responsible for the content, availability, or practices of third party websites or services.

 

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

 

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or website functionality.

The updated version will be published on this page with the revised "Last Updated" date.

Your continued use of our website constitutes acceptance of the revised Terms.

 

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Singapore.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

 

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Munchies 4 Paws

Email: hello@munchies4paws.com
Website: munchies4paws.com